
Mail will be delivered at an unannounced time during the subscription period.
Premium Plan
Time asked to become a record, not an emotion
It becomes the n-period reporting unit.
Refund Policy
(1) Cancellation is possible on the day of payment
A full refund is available within 24 hours of the payment date.
Even if preparations for the first shipment have already begun, cancellation is exceptionally permitted during this period.
(2) No refunds after the first shipment
Refunds are difficult after the first 'envelope' has been sent.
Since the accumulation of time, waiting, and uncertainty themselves constitute the content of this work, the appreciation of the work is considered to have already begun from the moment of subscription selection.
(3) Errors caused by the author's mistake
We will proceed with a refund or resend in the following cases.
If a photo with the wrong date is sent
Physical damage / Print error
In cases where a missing shipment is clearly confirmed
In this case, you can choose between a full refund or resending.
Exchange Policy
(1) Exchangeable items
In case of physical damage (tearing, smudging, wetting, etc.)
If materials from a completely different subscriber are included (e.g., insertion of the wrong envelope)
(2) Non-exchangeable items
Subjective dissatisfaction with artistic expression, such as the composition, brightness, and texture of the content
Complaints about the time gap ('arrived too early/too late')
This gap is a core element of the work and is not subject to exchange.
Natural discoloration and wrinkles that occur over time
Mail will be sent at an unannounced time during the subscription period.
If your address changes, please update your member information.